Joy is a senior technical writer specializing in networking technology. After decades of commuting from cubicle to cubicle closer to Boston, she now provides user guides and online help to global audiences from her home office on Mooselookmeguntic Lake. Her remote headquarters also inspire her tales of being Rooted In Rangeley, and how she and her husband moved “up to the cabin for good.”
When she’s not fine-tuning instructions about deploying Cloud computing services and managing secure databases, Joy writes about how “you can get here from there.” She blogs about her adventures, shares anecdotes, and sometimes even some sage advice about re-rooting herself to live simply but abundantly in her one true home: Rangeley, Maine.
After earning a B.A. in Journalism from the University of New Hampshire, Joy spent her early career writing for several newspapers, where she specialized in human interest features and humorous, first-person commentaries. As I See It, her op-ed column about struggling to stay atop the work/life balance beam as a young mother, ran weekly from the time her daughters were babies until they could read well enough to want to go off the record. She then ran her own full-service newsletter production business, Write On Top, for clients in manufacturing, education, health care, and finance. Joy received a Spark of Insight Award from Agilent Technologies’ Advanced Networking Division for transforming a recently-acquired site’s documentation from “start-up” engineering speak to standardized, user-friendly guides. She keeps that spark alive by providing content that helps IT admins do their jobs without frantic calls to tech support. Joy provided volunteer copy editing for An Unbroken Bond, a 9/11 tenth anniversary memoir by Cantor Fitzgerald Relief Fund Director Edie Lutnick. Previously, her piece, "A 9/11 Prayer," was given to each family member attending the annual Sept. 11 Cantor Fitzgerald memorial service. Joy’s professional and personal mission is to live up to her name, to continue to balance her writing genres in ways that brighten readers’ lives. A Rooted In Rangeley reader summarized it well when she said, “Joy takes what we all wish we could say and puts it into exactly the right words. She makes us read about—and laugh about—ourselves.”